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Writing & Talks

Things I've written and presented. More coming soon.

Writing

Back from South America, rolling into 2026. Mews raised $300M, the GTM Solutions team is 38 strong, and targets are ambitious. My job is to make sure GTM Solutions is the force multiplier on commercial success.

GTMLeadershipMews

A year after Klarna went all-in on AI, reflecting on why humans are irreplaceable in hospitality. AI isn't here to replace teams — it's here to make them faster, sharper, and more focused on what matters: human connection.

AIHospitalityLeadership

Published interview on the Mews Community sharing my experience as a former Mews customer at Palmers Lodge — the real-world payment problems I faced, how Mews Payments solved them (saving £6k/month), and practical advice on payout timing, rate groups, and PSP strategy.

PaymentsFintechMewsInterview

Talks

The Metrics That Matter

NoVacancy London 2026

HospitalityMetricsAutomationKPIs

Embedded Finance in Hospitality

PSE Merchant Acquiring Conference 2025

FintechPaymentsEmbedded Finance

How AI is Already Simplifying Hotel Operations

Matt Talks Hospitality Podcast

AIHospitalityOperationsPodcast

The Future is Embedded: Unlocking Hotel Growth with Fintech

Mews Unfold 2025

FintechPaymentsHospitalityEmbedded Finance

Oiling Your Operational Engine

Mews Unfold 2024

HospitalityOperationsTechnology

2024 Predictions with Stuart Greif (Forbes Travel Guide)

Hospitality Insights Webinar

HospitalityTrendsWebinar

Hospitality Insights with Del Ross (McKinsey & Company)

Hospitality Insights Webinar

HospitalityStrategyWebinar

The New Standard for Operational Efficiency

Mews Unfold 2023

HospitalityOperationsTechnology